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Refund Policy

Last Updated: [01/09/2026]

This Refund Policy explains our refund process for purchases made through YT AE.

1. Overview

YT AE offers digital services for YouTube channel management. Due to the nature of digital services, refunds are handled on a case-by-case basis.

2. Eligibility for Refunds

You may be eligible for a refund if:

• You request a refund within 14 days of purchase
• Our service has not been substantially delivered
• There is a technical error on our end that prevents service delivery
• You were charged incorrectly or duplicate charges occurred

3. Non-Refundable Circumstances

Refunds are NOT available in the following situations:

• You have already used the service (AE PRO has been set up on your channel)
• You changed your mind after 14 days
• Your YouTube channel was terminated or suspended by YouTube
• You violated our Terms of Service or YouTube's Terms of Service
• You failed to complete the AE PRO setup process (e.g., did not add the required permissions)

4. Monetization Plan Refunds

The Monetization plan (£1500 one-time) covers services until your channel reaches YouTube monetization requirements (1,000 subscribers and 4,000 watch hours). This service is considered delivered once work has begun.

• Before work begins: Full refund available within 14 days
• After work begins: No refund (service is being delivered)
• If channel reaches monetization: Service is complete, no refund

5. Unlimited Plan Refunds

The Unlimited plan (£3000 every 6 months) is a subscription-based service.

• Within 14 days of first purchase: Refund available if service not yet activated
• After service activation: No refund for current billing period
• Auto-renewal: You can cancel auto-renewal at any time. You will keep access until the end of your billing period
• Mid-period cancellation: No partial refunds

6. How to Request a Refund

To request a refund:

• Email us at ytaebusiness@gmail.com
• Subject line: "Refund Request"
• Include your registered email address
• Include the plan purchased (Monetization or Unlimited)
• Include the reason for your refund request

We aim to respond to all refund requests within 48 hours.

7. Processing Time

Approved refunds will be processed within 5-10 business days. The time it takes for the refund to appear in your account depends on your payment provider.

8. Chargebacks

If you file a chargeback with your bank or card provider without contacting us first, we reserve the right to:

• Suspend your account
• Revoke access to all services
• Dispute the chargeback with evidence of service delivery

Please contact us before initiating a chargeback so we can resolve the issue directly.

9. Contact Us

For any refund-related questions, contact us at ytaebusiness@gmail.com.

10. Related Policies

Please also review our:

• Privacy Policy
• Terms of Service
• Cookie Policy